This is an
introductory marketing course designed to build or enhance critical
skills in practicing the art and science of Internet marketing.
You will be exposed to important a) Internet marketing frameworks
for topics such as online consumer buying behavior, establishing
and maintaining customer relationships, integrating the Internet
into a marketing program and coordinating online and offline marketing
practice, and b) issues in Internet marketing, such as community,
privacy and auctions. The topic sequence will be somewhat similar
to that of a marketing principles course. We will investigate
aspects of website design, consumer behavior and satisfaction,
and the Internet marketing mix -- pricing, product, distribution,
communication and community. We will concern ourselves primarily
with business-to-consumer (b2c) behavior. A course on e-business
is a vehicle for discussing business-to-business (b2b) interactions
and relations.